Our Goal is to provide our customers with an exceptional experience, one clean at a time. When something occurs that does not meet your specifications or requirements in some way, we want to hear about it. Please take a few moments to fill out our NCR Submission and a dedicated team will investigate your issue to provide your team with a solution.
Please note: Each investigation is unique and may involve multiple parties with different priorities, schedules, and time zones. Although we typically solve most issues within 72 hours, more complex issues may take longer.
If your issue needs immediate assistance, please contact the facility manager where your issue occurred or call a QualaCares Representative at 855.55.Quala.
Thank you for choosing Quala. We look forward to serving you.